I'm a Senior IT Application Specialist, currently working for GFT Technologies Italia S.r.l. in Turin. I'm a Technical leader in a team that develop and maintaine quality app with Java.
I love understand how sites work and I'm interested on the latest technologies.
IT professional with extensive experience in enterprise application management and the technical and operational coordination of IT services, with increasing responsibilities in people management, resource planning, and IT service cost control.
Key Responsibilities:
Operational coordination of a team of 3 professionals, supporting their career development and monitoring individual performance.
Management of resource allocation across projects and service engagements, directly collaborating with clients to define roles, responsibilities, and assignments.
Monitoring of resource-related costs, with visibility into service delivery economics, pricing structures, and commercial arrangements.
Preparation of project estimates and support for activity planning and resource forecasting.
Management of client relationships, ensuring alignment between project requirements, team capacity, and service delivery objectives.
Support to senior management in identifying contractual and operational gaps, contributing to risk mitigation and continuous improvement initiatives.
Technical coordination and resolution of application-related issues, with a strong focus on service continuity, operational stability, and incident resolution.
Ticket resolution and management in Help Desk group.
Production and System Integration in a business platform, carefully evaluating the tests to be performed (automatic and otherwise) to measure performance, vulnerability and code integrity.
Maintenance of applications of the insurance sector and their development based on Java EE 6 - 8 technologies, Hibernate, JPQL, Struts, Struts2, Java Server Faces, WS Soap and Rest.
Management, analysis and manipulation of data in development, testing and production via SQL scripts